Learn about Lingo Communications's Macon office. Alternatives. They are lying to people to sell their service. Trusting, and impressed on instant answers through email. I asked her who that person was and that is when I learned that the so called CCP in the security department that I spoke to was in fact the supervisor of the department. I would like for this account to be removed and for the monthly charges plus insufficient fund charges be replaced back into my account. I have had this home phone service since 2010 of February. Need to file a complaint? I sent them an email letting them know that those calls were impossible since at the time of the calls my phone was packed in a moving truck somewhere between Raleigh and Phoenix. Free Tea Sample in every order. Whole Leaf Tea & Modern Steepware Infusers - Handcrafted in Boulder, Colorado, since 2004. It is easy to reach the company at their sales line (still the old Lingo organization), but a nightmare to reach customer service (Birch Telecom). Please. They gave False information, misled us on taking the phone service and ripped us. to me I have been back and forth with this for a month nowunaware that this account was actually opened long before then and has been withdrawing monies from my account. You are requesting a quote and other information regarding your telecommunications needs. I have called them atleast 100 times. Someone else should comment on their core phone service. Not everybody will call them about it either because it takes too long and is too much trouble, as noted. While the national and world plans offer three classifications in and of themselves, mobile plans only offer two. What a well thought out scam. You call with an issue you have to wait for a representative for a minimum of an hour, get transferred another hour. I said I wanted to terminate the contract with no termination fees, since it was not my father's fault he could not get service. In Mossel Bay, Infobel has listed 1,977 registered companies. All. They finally suspended the account which does not do anything because I will still have to cancel my bank account and get a new one just because this company refuses to investigate further. I would just like to note on this example of what a mess that selfish scammers put our nation in, by beginning with stealing from innocent people. We received an automated cancelation confirmation e-mail with information about how to e-mail the company. Customer service reps simply cite their policy that cancellations can be made only by phone. that this is scam and she handles all of the complaints and all she will do is say that it has been handled. We can keep their sales line busy enough to save some 'would be' victims. I would go on to describe my actual issues but it is not worth my time anymore. I have signed up for Lingo phone service in October 19th of this year. Internet Download speeds up to: 10 Mbps $49.95 /month Fixed Wireless 540-712-0300 Show Details They are a Canadian company and they do not participate in the telecom watchdog system in Canada. I was remiss in not cancelling them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have same issue today. Work from home. With Lingo, customers can make calls using their existing high-speed Internet connections to receive clear, reliable phone service. The company initially notified individuals of the data breach, with an estimated 164 individuals affected. Run the other way!!!!!!!!! I had to do Fraud complaints with my credit card and get a fraud block on my card. I would also request the refund for all my cell phone minutes that I wasted in calling them for cancellation. I called back in September and they said they were working on it. I called Lingo and they told me that they changed my plan and I said why did you changed my plan without my knowing. I'm well past their 24 months of new crooked Terms and Conditions for screwing me out of another $99.95 so they can simply suck my d*ck and watch me leave! 4. I have not even used 2000 minutes over two month and today you have unilaterally disconnected my service. I was with this company since 2009. We'll see how that turns out. LINGO Account Number: [protected] 147 Triad West Drive. The customer service person in another country that spoke very little English said that I should do that if I wanted to because she could not take it off my bill or credit back the fraudulent charges.That was in August and September of 2011 and after 5 phone calls lasting from 1 to 2 hours on hold I moved my numbers to AT&T wireless but Primus/Lingo kept billing my credit card. At the end of May, I sent an e-mail to Lingo requesting that my account be canceled. Most horrible customer service and they simply don't care how many consumers are upset . The company has room for growth, Management is hands on but not too hands on ( not micro-management) and the benefits are wonderful. She told me I will have to pay $99.00. Net/net - Lingo is horrible after the sale STAY AWAY let the buyer beware. No. As well as calls EVERY day. I started in the call center and have moved around to countless departments. These are a handful of the plans we found for Lingo Networks. So I don't see how this makes any sense. I am also in the same situation. I have decided, yesterday, to switch and leave this unconscionably poor service behind, after maybe 12 years. I have attached a credit card/bank authorization form that may also be sent back to authorize your final payment. ????? Consumers want to see how a business took care of business. Primus Communications Lingo 7901 Jones Branch Drive 9th Floor McLean, Virginia U.S.A. However, the current customer service from their current parent company (Birch Telecom - since March 2016) is of no value. FCC and BBB can ignore two hundred complaints but if EVERY SINGLE customers who has been ripped off by Lingo complained, FCC and BBB WILL take action. Lingo is a leading provider of modern, efficient, IP-based voice, data and managed services to business, carrier and residential customers around the globe. I want my debit card information to be removed. Let this be a lesson about these filthy scams. A completed signed form may be sent either via email or thru to our fax - [protected]. Theres around 14 customers here that was treated wrongly by them, How would you rate your experience with Lingo Communications? (1/5 stars), Submitted by: Anonymous in Kentucky | Read more Lingo Communications complaints. My bill went from $17 a month to $35 over that time period. Visit hotel website. I filed a complaint with FTC and BBB. Notice how NOBODY at Primus cares to chime in and defend themselves nor deny any of the accusations above. I cannot fathom how this company is still in business. We attempted for several months to get a working dsl company in to replace the old one, however were not able to get anyting but satellite which VOIP is inconsistant with. Federal Communications Commission 45 L Street NE Washington, DC 20554 Phone: 1-888-225-5322; ASL Video Call: 1-844-432-2275; Fax: 1-866-418-0232; Contact Us; Visiting FCC Facilities; Twitter; Facebook; Youtube; Instagram Months of calls (including multiple times when they disconnected their customer service number and email) and emails to get them to adjust my account. We were happy with Lingo service since 2005. They send automated email to contact the toll free # and when you call them, what happens. MyAccount - Lingo, Lingo VoIP & Primus; MyAccount - Legacy Impact Telecom; Contact Us. They will get busted. Now, Lingo is a scam company that should be avoided -- don't even consider trying any of their services -- find a reliable competitor for VoIP phone service. 3. FCC will contact them and as well you. On September 6th, 2022 a Lingo Technician was scheduled to disconnect our fax line **. We currently don't offer quotes for residential based solutions. Creates global cloud communication and managed technology service provider with approximately $250 million in annual revenue and approximately 150,000 customers located in the U.S., Canada and. It went on for 15 minutes as they're trained not to accept the cancellation. Several months back I received a call from Lingo that there was suspicious activity on my account. Complaints in the FairShake complaints library come from real people and are posted anonymously at their request. After 3 months of billing, I am still not getting ANY response from them. WIRED Test Magazine selected Lingo Internet phone service as "Editor's Pick" ahead of Vonage, Comcast and Verizon. Please refer to our Privacy Policy or Contact Us for more details. Today they have implemented the 99.95 cancellation fee against my bank account and the customer service rep, on a first name basis only, MARVIN, #311103 was anything but helpful and all but rude. This company has some of the worst customer service I have ever dealt with. It's a shame that it's true for even one more person, let alone all those who won't bother to write about it. Your account has been properly closed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We live however in rural Indiana and cancelling the landline also cancelled the dsl service needed to run lingos VOIP properly. Then, I was told that they actually do NOT offer the 'unlimited' calls anymore. Headquarters 1129 Northern Blvd Suite 404, Manhasset, NY 11030. How their advertisement and fair usage policy fraud and scam they are able to run in on residential customer and how they are able to get away with it. The Residential VoIP provider provides its customers with a free ATA and complimentary activation to help them jump right into usingVoIP without breaking the bank. Still, recent investigations showed that the breach impacted over 300 customers of both Twilio and Authy (an . I honestly quit. I got ripped by this company. I called and after about 2 hours on the phone, spoke to a supervisor who would only tell me his name was "Tom". There are no charges listed on the legacy line. Call Quality tends to get choppy from time to time. I have lost a lot of money due to this situation and nothing is being done to resolve it. 57 Reviews; 1.85. Recently my mom's phone was out of order, and we had to wait a week to get it back working. I have previously posted on here before. I am very upset, I had a a plan for $23.99 for my service. LINGO COMMUNICATIONS SOUTH LLC CORPORATION SERVICE COMPANY DBA CSC- LAWYERS INCORPORATING SERVICE COMPANY 211 E. 7TH STREET SUITE 620 AUSTIN,TX 78701 Email: alex.valencia@lingo.com Phone: 800-927-9800 The second time they even lied about shipping the equipment. VOIP is intended to replace your costly landline charges and once service was working, we promptly cancelled. Virtual events are very much like many other kinds of meetings; only they take place over the internet. Lingo has an expansive IP-based network, experienced leadership, and support staff. Helpfulness Rating Date. If you have selected either way to submit a police report, please do not report the case again. I'm sorry to hear of your monetary loss and only hope for the best with the rest of your findings. I wonder if there is a class action lawsuit going on. I recommend you start looking for another job because the LEFT HAND isn't talking to the RIGHT HAND!! Lingo unlimited service offers International calling to 45 countries. The service will be on tomorrow. That is it. Yep they charged me for 2 months that I have absolutely no service. Lingo is run by the same ### that run Primus. 43 customer reviews of Lingo Communications. Hi, Most Popular Plan: America Unlimited Plan; World Unlimited Plan The plans available are broken down into three different categories, National (America) Calling Plans, World Calling Plans, and Mobile Plans. The rep could not answer and just said that I have to pay, otherwise they will contact a 'collection' agency. She has stated to me that she will contact the supervisor in that department to contact me. Horrible Idea. BBB is here to help. To view Lingos Terms & Conditions, please visit Lingo.com and click on the Terms & Conditions link at the bottom of the page. Then they out a $10.00 add on on my service for a mobile app that dose not work on a blackberry. In Cape Town, Infobel has listed 154,527 registered companies. Nothing but problems with Lingo. If you have slow internet this is not recommended for you. I contacted customer service department again and they told me I need to contact Account Management Group. Theyre saying they cant offer any type of internet. The Lingo experience for me ended up as a small nightmare. Two month of payments were still taken out of my account, but supposedly they couldn't adjust my account. This is a multi-location business. businesses and consumers. The label arrived four weeks later and we sipped everything back. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was a Happy LINGO customer for 10+ Years. This is a warning and for the trouble and loss they've caused me I hope many will read this and not only avoid them but cancel service with them. The only people I can get on the phone are in India and incapable of dealing with any non-script issues. 2. Internet is our only way of communication with family, our only tv service. I paid for the upfront fees, the 6 months service fees, although we only used 3-4 minutes of call time and a seventh month regular item fee. We spent several hours on hold today before we were able to reach a customer service representative to cancel our account -- such bad service, we could not even make phone calls any more. Tell us your Lingo Communications complaint. Isn't this deceptive practices? We also h Location & Hours 3475 Piedmont Rd NE Ste 1260 Atlanta, GA 30305 Buckhead Get directions Edit business info Amenities and More Staff wears masks Still no service or response. They suck customers in by claiming it's an unlimited plan. They never did. Buy loose leaf tea & pyramid tea bags online: organic, green tea, matcha, white, oolong, black, pu'erh, herbals, rooibos, hibiscus, & more. I was a Lingo customer for 10 years or more. To prepare your price quote, we'll need some information. 0. . Then on my last invoice from them (or what I thought was the last invoice), they charged me $6400 for calls to Latvia. I was told that emailing my cancellation was not acceptable to them. Internships and graduate programs. I had the police investigate the situation where they stated they spoke to whomever in the security department and they claimed that whomever they spoke to stated that I opened the account and I am the account holder. File a complaint! I get emails every day to this fact. Lingo Communications Reviews 3.7 77 % Recommend to a Friend 5.0 As with the America Unlimited plan, this Lingo Communications Bad Customer Support. Search jobs. These people are total filth. Well guide you through the process. LINGO marketing people called us day and night till the time we did not shift to lingo. Voiceral Communications; My signed up on Lingo to keep in contact with my parents at Bangladesh and my brother at . This comment was posted by a verified customer. An application program (software application, or application, or app for short) is a computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end-users. The customer is still using the service as they always have and is not affected by the fact that the calls are forwarded through the temporary line for now. I am also in the same situation. I am trying to find out how I can file any complaints with FCC and BBB. The breach occurred on September 27, and US Bank began to notify customers in October. I am handling this problem for my 85 year old father, ************************. Get Lingo Communications can be contacted at (888) 445-4646. I tried cancelling within the 30 day period. Sometimes 2 or 3 calls. Besides reporting to the authorites (FTC, FCC, BBB) you should regulary call the new customer sign up number and tell the agents not to sign up more customer to rip them off. PTO and work-life balance. Marriott Taipei Hotel. I will be sure to rake as many as I can IN THE OPPOSITE DIRECTION OF "LINGO". 3.5 Management. Customer Reviews are not used in the calculation of BBB Rating. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I switched my VOIP service from Lingo to Comcast in May. This way you are stuck with their pay per minute plan which is what they want to begin with. It is impossible to have reliable service from this company. They said first month was only 4.95 and i verified it with the customer care executive befoe taking the connection. The plan I signed up for was Lingo World Max which cost 23.95. To recap, reception was always awful and sometimes impossible. Now same people disconnect the phone once we tell them who we are. False advertising. In addition, they are mailing me a shipping label, but I was told it definitely will not arrive before January but I would not be billed. Share your photos and videos with others to prove the truth of your words. FREE UNLIMITED is in bold on their website. Additionally, the plan is subject to additional fees and taxes. Now were charged $75 for not shipping the stuff back withing 14 days of cancellation. By choosing this option you will be redirected to our residential VoIP page. Phone Number: +1 888-445-4646 Email: Web: Lingo Communications Business Hours: Tuesday: 8AM-7PM, Wednesday: 8AM-7PM, Thursday: 8AM-7PM, Friday: 8AM-7PM, Saturday: Closed, Sunday: Closed, Monday: 8AM-7PM Believe these reviews when you read them! And lady over phone said they have lot more customer and they don't care if some one came and go. luckily I am calling them using my Cell phone so I do have all the records. Finally today 12/4/09 I got a hold of someone in that department after being on the phone for about 10/11 hours no lie. (It was a line/cable problem.) Those guys are really scammer, They are playing sick game with us . . I have all my phone calls logged and all my e-mails to their billing department saved as well. I have googled Primus Lingo and there are so many complaints about fraud and misconduct, that I can't believe they are allowed to be in business. Weeks after weeks.. trying to cancel. Past Due Balance: $23.67 We have reviewed and due to issues beyond our control the customers service was brought down. This is on top of years of increasing my account over and over for added benefits I never asked for, nor agreed to have added. CONTACT US FOR YOUR COMMUNICATIONS CONSULTATION TODAY. They never completed the transfer of my existing service number from Vonage to Lingo and Lingo waited for 40 days before they sent me their router. That happened again in the beginning of March, this time calls to Latvia. Just a reminder to everyonePlease file your complaint with Better Business Beauru and FCC. Regards. Location. Lingo Pricing and Services Obviously a very devious and decietful group of low lifes. Within 24 hours Lingo sent me a 'Final Notice Prior to Placement with a Collection Service'. Lingo's family of brands includes Tempo, a wholly-owned subsidiary providing lifeline wireless services to qualifying residents of Colorado, Georgia, See more 215 people like this 229 people follow this 42 people checked in here http://www.lingo.com/ (866) 405-4646 socialmediasupport@lingo.com Always open Telecommunication Company 3. If you have had problems with this company please don't think you can't make a difference. Right after the 30 days they will suspend the account. So I am at least neutral for now recognizing fraud is rampant on the Internet and they may be overwhelmed with those issues. However; Lingo ended up charging me for TWO months of service and TERMINATION FEES. They charged for two months. Review. They do not have true unlimited plan. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. Language. Call Care 866-405-4646 For legacy Lingo VoIP customers please call the support center for your product directly at the number below. Impact 888-411-1175 Carrier 866-557-8920 NOBODY called back. A Story of Stirring Adventure in New Wlexico. Although the police mentioned to whomever they spoke with that I do not live at the stated address, nor am I the owner of the email address used to open the account could not further investigate and had advised me to call headquarters to speak to someone further or to file a small claims suit. In short just stay away from LINGO. If you want to avoid my vengeance, you may want to consider reimbursement and cancelling the collection agency path. I asked to talk to supervisor, no luck so I canceled he service!! I know it will take 30 minutes of your time away. We have an expansive IP-based network, experienced leadership, and support staff with exceptional 24/7/365 customer care. Instead I heard a voice message telling me that Lingo's voicemail box was full before my call was dropped. Pros. 1. Lingo Telecommunications - Do not use it for your business! 24 pages of calls made from unknown numbers. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. They keep saying they will send someone to bury the line, but it does not occur. Thanks for you assistance in this matter. Compare Lingo. Online Police Reporting and the 110 hotline are both ways to submit police reports.
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